Unable to connect to the Synchronization Service Manager

ps4Cloud
2 min readNov 10, 2021

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Your identity synchronization from on-premises is unhealthy

When you try to run the Synchronization Service Manager on the server where you installed the Azure AD connect it gives you the below error

Unable to connect to the Synchronization Service

Check the Microsoft Azure AD Sync service and restart it, if you are unable to restart it -> Restart your server and check if it automatically starts

If still the service is not started, double click on the service and click on Log On — Put the AAD service account username and password and now try to start the service, it should start now.

Now open PowerShell as administrator and run the command

Start-ADSyncSyncCycle -PolicyType Delta

Now open the Synchronization Service Manager to check the Sync status

Check the Azure AD Sync status on Microsoft Admin Center

Your Azure AD Connect started syncing now :)

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